NOTICE: I will not be liable for any damage that you may cause to your system!
(Applies to TS-439, TS-x59PRO II and TS-x69.)
QNAP provides 1GB/2GB DDR3 RAM module (optional purchase) for users to upgrade the memory of the QNAP Turbo NAS. The system cannot utilize more than 3GB of ram.
The factory mounted ram module is a 1GB Adata, 204-pin SO-DIMM DDR3 1333 PC10600, SU3S1333B1G9-B. It should be compatible with DDR3 800 DRam, but notice the following observations:
| Working: | NOT Working: |
| 2GB Kingston DDR3 1333, KVR1333D3S8S9/2G | 2GB Adata, DDR3 1333 PC10600, AD3S1333B2G9-B |
| 2GB Samsung DDR3 1333, M471B5773DH0-CH9 | 2GB Kingston, DDR3 1066 PC8500, KVR1066D3S7/2G |
| 2GB Kingston DDR3 1600, KVR16S11/2 | 2GB Kingston, DDR3 1333 PC10600, KVR1333D3S9/2G |
| 2GB Hynix, DDR3 1333 PC10600, HMT125S6BFR8C-H9N0 | |
| 2GB Corsair, DDR3 1333 PC10600, CMSO2GX3M1A1333C9 | |
Follow the steps below to install an extra memory module on the NAS to upgrade the memory.
1. Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS.
2. Before installing the memory module, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground.
3. Loosen the three screws on the rear of the NAS.
4. Remove the case cover of the NAS gently.
5. Lift up the Mylar sheet. Locate the memory slot. Make sure the slot is empty.
6. Grasp the edge of the memory module. Align the notch on the gold edge of the module with the notch in the memory slot. Slide the memory module to the slot at a 45-degree angle (approximately).
7. Gently press the memory module into the slot until it is seated fully.
8. Rotate the memory module towards the motherboard until the securing clips clicks into place.
9. Close the case cover and fasten the screws. Connect the power adaptor and cables back to the NAS.
10. To check that the memory module is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “System Status” > “System Information” and check the total memory in “Hardware Information”.